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The maximum weight for ziplining is 250 pounds. No exceptions. The minimum weight for ziplining is 60 pounds and you must be at least 4 feet tall. Weigh-ins are mandatory and refunds are not provided if you do not fall into this weight and height range.
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Guests must be at least 10 years old to zipline. Adults must accompany on tour children ages 10-17.
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Ziplining is an outdoor activity, so guests allergic to insect stings should bring appropriate medication. Ziplining guests must be comfortable walking on uneven terrain and stairs, be able to stand up for two hours, and be able to carry 14 pounds.
Ziplining guests must not be pregnant or have heart conditions and must not have any injuries that have not healed or for which their physician has not released them from medical care. Also, zipline guests must not have had any surgical procedure in the last twelve (12) months from which they have not fully recovered without any significant limitations on their physical activities.
Anyone under the influence of alcohol or drugs will not be allowed to zipline and will not be refunded.
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For ziplining, wear comfortable clothes and closed-toe, closed-heel hiking or athletic shoes. Temperatures can be a few degrees cooler on the mountain. Rain gear will be provided if needed. Sunglasses and sunscreen are recommended for a day of ziplining.
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Check-in is 30 minutes before your scheduled zipline tour.
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Check-in for ziplining is located in Kapalua Resort at 500 Office Road, Lahaina, HI 96761.
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No, but they are recommended, as our zipline tours fill up quickly.
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Our zipline tours range from 2.5 to 3.5 hours long. Our 4-line tour is 2.5 hours and our 6-line tour is 3.5 hours.
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During some of our zipline tours, there is 1 mile total of walking on uphill and uneven terrain.
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Not at all! Our trained zipline guides provide all the orientation and training you’ll need to zipline with us.
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Your safety is our top priority. All of our ziplining equipment is inspected daily and meets or exceeds all industry standards, and our professionally trained zipline guides stay with you at all times.
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Yes, we zipline rain or shine, and we provide rain jackets to our ziplining guests.
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We do not have tandem ziplines. All of our lines are dual-track ziplines, where 2 people can zipline side by side. If you are a solo zipline rider though, no worries!
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7:00 a.m. to 5:00 p.m., Monday-Friday.